Our story
A local pet-care story that began in 1998.
Trusted locally since 1998, and family-run by Rex and Emma since 2016 — the same communities, the same personal care, carried forward by people who put their own names to it.
Local roots. Family care.
The same local hands
Pets On The Run has been part of its local communities since 1998, providing pet care across the same established service areas from the very beginning.
In 2016, Rex and Emma took over the business and began its next chapter as a family-run operation. They've continued the local, personal approach clients value, while building the business around clear booking pathways, dependable care and a genuine connection with the pets and families they serve.
Today, Pets On The Run pairs a long-established local history with the accountability of a family-run business. When you get in touch, you're dealing with a business personally led by Rex and Emma — not an anonymous platform or a national franchise.
- 1998Established
Pets On The Run is established, beginning a long-standing connection with local pet owners.
- 2016The next chapter
Rex & Emma take over and run it as a family business — same local focus.
- TodaySame communities
Dog walking, visits and beach days, personally led and locally rooted.
How we work
What it means to be family-run
Personally led
Rex and Emma stand behind the business by name. Decisions, standards and the care your pet gets are theirs to own — not outsourced to a call centre.
Local continuity
The ownership changed in 2016; the local focus didn't. We've stayed close to the same neighbourhoods the business has always served. Wondering if we reach your suburb? Just ask.
Casual or regular
Clear booking pathways for a one-off visit or a standing weekly routine, managed through the client portal — with the photos and adventures shared on Instagram.
Some of the pets in our care
Real photos from real visits, supplied by the business — because genuine muddy paws beat stock imagery every time.
Meet the family business
The best way to see if we're the right fit is a quick chat and a meet-and-greet with your pet.